Investigation of the effect of the career management system and succession plan on employees' work stress and feelings of entrapment

Basit Öğe Kaydı
dc.authoridYAMAN, Fatih/0000-0002-5412-5074
dc.authoridLee, Yu-Feng/0000-0002-3399-5898
dc.authoridAKSU, AYHAN/0000-0003-2806-1393
dc.contributor.authorAslan, Mustafa
dc.contributor.authorLee, Yu-Feng L.
dc.contributor.authorYaman, Fatih
dc.contributor.authorAksu, Ayhan
dc.date.accessioned2024-09-11T19:53:06Z
dc.date.available2024-09-11T19:53:06Z
dc.date.issued2023
dc.departmentİstanbul Gelişim Üniversitesien_US
dc.description.abstractBACKGROUND: Work stress and feeling of entrapment are harmful physical and emotional results for employees when the workload demands exceed their capacities. OBJECTIVE: This study aims to investigate the effects of the career management system and succession plan on employees' work stress and feelings of entrapment in hopes of improving employees' well-being to promote business continuity. METHODS: In this cross-sectional study, the convenient sampling method was adopted. The research was conducted with the participation of call center agents (n = 621) of three call centers in Turkey. The Partial Least Squares Structural Equation Modeling (PLS-SEM) path analysis was performed on the collected data for hypothesis testing. RESULTS: Both career management systems (CMS) and succession plans (SP) reduce employees' work stress and feelings of entrapment. Work stress was found to mediate the effects of CMS and SP on the Feeling of Entrapment. The CMS reduces the work stress of employees with university degrees than those with a high school diploma. Meanwhile, SP reduces more of the feeling of entrapment for employees newly starting their jobs (with 0-2 years of seniority) than the workers with three or more years of seniority. CONCLUSION: Empirically, the feeling of entrapment seems higher among the employees with three or more years of seniority, suggesting that human resource management should focus on employees' work stress and feeling of job insecurity issues and offer possible and timely solutions. Furthermore, organizations showing care to newly arriving staff and giving them job assurance is believed crucial to improving employees' recruitment and retention.en_US
dc.identifier.doi10.3233/WOR-211096
dc.identifier.endpage1054en_US
dc.identifier.issn1051-9815
dc.identifier.issn1875-9270
dc.identifier.issue3en_US
dc.identifier.pmid36442179en_US
dc.identifier.scopus2-s2.0-85151044654en_US
dc.identifier.startpage1035en_US
dc.identifier.urihttps://doi.org/10.3233/WOR-211096
dc.identifier.urihttps://hdl.handle.net/11363/8069
dc.identifier.volume74en_US
dc.identifier.wosWOS:000952282800022en_US
dc.identifier.wosqualityQ3en_US
dc.indekslendigikaynakWeb of Scienceen_US
dc.language.isoenen_US
dc.publisherIos Pressen_US
dc.relation.ispartofWork-A Journal of Prevention Assessment & Rehabilitationen_US
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanıen_US
dc.rightsinfo:eu-repo/semantics/closedAccessen_US
dc.snmz20240903_Gen_US
dc.subjectEntrapmenten_US
dc.subjectwork stressen_US
dc.subjectsuccession planen_US
dc.subjectcareer management systemen_US
dc.titleInvestigation of the effect of the career management system and succession plan on employees' work stress and feelings of entrapmenten_US
dc.typeArticleen_US

Dosyalar

Orijinal paket
Listeleniyor 1 - 1 / 1
Küçük Resim
İsim:
Makale / Article
Boyut:
316.56 KB
Biçim:
Adobe Portable Document Format
İndir

Koleksiyon

WoS İndeksli Yayınlar Koleksiyonu
Scopus İndeksli Yayınlar Koleksiyonu