Women in travel and tourism: does fear of COVID-19 affect Women's turnover intentions?

Basit Öğe Kaydı
dc.authoridLasisi, Taiwo Temitope/0000-0003-1912-5391
dc.authoridEluwole, Kayode/0000-0001-9993-3449
dc.authoridLASISI, TAIWO TEMITOPE/0000-0003-1912-5391
dc.authoridUludag, Orhan/0000-0002-4799-268X
dc.authoridOmolola, Zainab Olufunmi/0000-0002-2701-0781
dc.contributor.authorUludag, Orhan
dc.contributor.authorOlufunmi, Zainab Omolola
dc.contributor.authorLasisi, Taiwo Temitope
dc.contributor.authorEluwole, Kayode Kolawole
dc.date.accessioned2024-09-11T19:51:55Z
dc.date.available2024-09-11T19:51:55Z
dc.date.issued2023
dc.departmentİstanbul Gelişim Üniversitesien_US
dc.description.abstractPurpose The purpose of this study was to examine the role of fear of COVID-19 and job stress on women's turnover intentions in the hospitality industry (travel agencies). Also, the mediating role of work-family conflict was examined. Design/methodology/approach Three theoretical approaches of importance for framing issues of fear of COVID-19, job stress, work-family conflict and women's turnover intentions. Using the purposive sampling technique, the participants for the current paper were selected from the population of employees of top travel and tour operation firms in Lagos, Nigeria. Findings Findings from the study indicate that the fear of COVID-19 and job stress was found to be positively related to work-family conflict and work-family conflict was positively related to women's turnover intentions. Work-family conflict mediates the positive relationship between fear of COVID-19 and women's turnover intentions, while against priori; the work-family conflict did not mediate the relationship between job stress and women's turnover intentions. Research limitations/implications Our study's findings were limited in their generalizability because they focused on a specific operating sector of tourism, travel and tour. Testing the study's model in different tourism operating sectors or mixed industries could offer better insights. A comparative study between this current context and western/non-western contexts to provide more contextual insights. Originality/value This study considered travel agencies (the pillar of the tourism industry) that have been understudied. The main strength of the study is its female-centric approach to uncovering the influence of the COVID-19 pandemic on hospitality employee outcomes. Specifically, the study used African females in the hospitality settings to investigate the aforementioned relationships. 10; Keywords: COVID-19; job stress; turnover intention; work-family conflict.en_US
dc.identifier.doi10.1108/K-04-2022-0552
dc.identifier.endpage2253en_US
dc.identifier.issn0368-492X
dc.identifier.issn1758-7883
dc.identifier.issue7en_US
dc.identifier.scopus2-s2.0-85131528388en_US
dc.identifier.startpage2230en_US
dc.identifier.urihttps://doi.org/10.1108/K-04-2022-0552
dc.identifier.urihttps://hdl.handle.net/11363/7861
dc.identifier.volume52en_US
dc.identifier.wosWOS:000807321900001en_US
dc.identifier.wosqualityQ3en_US
dc.indekslendigikaynakWeb of Scienceen_US
dc.language.isoenen_US
dc.publisherEmerald Group Publishing Ltden_US
dc.relation.ispartofKybernetesen_US
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanıen_US
dc.rightsinfo:eu-repo/semantics/closedAccessen_US
dc.snmz20240903_Gen_US
dc.subjectCOVID-19en_US
dc.subjectJob stressen_US
dc.subjectTurnover intentionen_US
dc.subjectWork-family conflicten_US
dc.titleWomen in travel and tourism: does fear of COVID-19 affect Women's turnover intentions?en_US
dc.typeArticleen_US

Dosyalar

Orijinal paket
Listeleniyor 1 - 1 / 1
Küçük Resim
İsim:
Makale / Article
Boyut:
422 KB
Biçim:
Adobe Portable Document Format
İndir

Koleksiyon

WoS İndeksli Yayınlar Koleksiyonu
Scopus İndeksli Yayınlar Koleksiyonu