The role of social media in shaping marketing strategies in the airline industry

dc.authorscopusid57193794810
dc.contributor.authorAkçay, Deniz
dc.date.accessioned2024-09-11T19:59:08Z
dc.date.available2024-09-11T19:59:08Z
dc.date.issued2016
dc.departmentİstanbul Gelişim Üniversitesien_US
dc.description.abstractTourism is one of the leading sectors based on other people 's views and comments found on the Internet. Prior to deciding where they would like to go, individuals obtain information about the travel agencies they will use, the hotels they will stay at and the regions they would like to visit, plus the views and experiences of others in terms of these issues, which are largely shared via social media environments. Accordingly, it has become a necessity for establishments to follow the main social media platforms, such as Facebook, Twitter, Instagram and so on, and develop their goods and services in line with the comments shared on these platforms. In this study, how national and international airline companies implement the 4Ps of marketing (product, price, place, promotion) in social media environments is investigated through examples and analysed through data obtained via interviews. © 2017, IGI Global. All rights reserved.en_US
dc.identifier.doi10.4018/978-1-5225-0559-4.ch012
dc.identifier.endpage233en_US
dc.identifier.isbn978-152250560-0en_US
dc.identifier.isbn978-152250559-4en_US
dc.identifier.scopus2-s2.0-85016589290en_US
dc.identifier.scopusqualityN/Aen_US
dc.identifier.startpage214en_US
dc.identifier.urihttps://doi.org/10.4018/978-1-5225-0559-4.ch012
dc.identifier.urihttps://hdl.handle.net/11363/8641
dc.indekslendigikaynakScopusen_US
dc.language.isoenen_US
dc.publisherIGI Globalen_US
dc.relation.ispartofAnalyzing the Strategic Role of Social Networking in Firm Growth and Productivityen_US
dc.relation.publicationcategoryKitap Bölümü - Uluslararasıen_US
dc.rightsinfo:eu-repo/semantics/closedAccessen_US
dc.snmz20240903_Gen_US
dc.titleThe role of social media in shaping marketing strategies in the airline industryen_US
dc.typeBook Chapteren_US

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