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    Patient Satisfaction in Alternative, Holistic, and Complementary Treatment Centers: The Case of Istanbul
    (ESKISEHIR OSMANGAZI UNIV, FAC EDUCATION, ESKISEHIR OSMANGAZI UNIV, FAC EDUCATION, ESKISEHIR 26480, Turkiye, 2025) Makar, Zehra; Girginer, Nuray
    As in all sectors, patients in the healthcare sector have become more selective when choosing healthcare services, as they expect to receive value for the money they spend. This study aims to measure the level of satisfaction of patients who visit healthcare centers offering alternative, holistic, and complementary treatments in Istanbul. A survey was conducted with 436 individuals who visited alternative, holistic, and complementary treatment centers in Istanbul. The findings show that patients prioritize improving their quality of life and reducing pain with alternative treatments. Most participants expressed satisfaction with timely service, convenient appointment options, and the supportive attitudes of physicians and staff.