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    Exploring the Influence of Employee Personality on Incivility and Innovative Deviance Among Frontline Hotel Employees: The Mediating Role of Perceived Stress
    (MDPI, ST ALBAN-ANLAGE 66, CH-4052 BASEL, SWITZERLAND, 2024) Alola, Uju Violet; Egeli, Serdar; Echebiri, Chukwuemeka
    This study looked at the complex interactions between agreeableness as a personality trait and five deviant workplace behaviours (including experienced incivility and innovative deviant behaviour) and the role of perceived stress as a mediating mechanism in front-of-house hotel workers. The study adopted a convenience sampling approach to improve access to frontline employees in the hotel sector in Turkey; a total of 500 questionnaires were collected, and 360 were usable. A partial least square structural equation modelling (PLS-SEM) was used to test the conceptual model and hypothesised associations. The findings show that agreeableness has a negative association with perceived stress and experienced incivility but is positively correlated with innovative deviant behaviour. In contrast, perceived stress is negatively correlated with innovative deviant behaviour but positively associated with experienced incivility. We also found that perceived stress serves as a mediating mechanism in this relationship. According to the findings, the personalities of employees and how they perceive stress could shape how it impacts workplace deviance, depending on whether it is constructive or destructive. The study’s findings have significance for managerial policies aimed at building a collaborative and innovative workplace and understanding how personality traits and perceived stress impact broader workplace deviance.
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    Job insecurity and employee anxiety as predictors of compulsory citizenship behaviour: Psychological resilience as a mediator
    (SCIENDO, BOGUMILA ZUGA 32A, WARSAW, MAZOVIA 01-811, POLAND, 2025) Alola, Uju Violet; Echebiri, Chukwuemeka; Egeli, Serdar
    The global business environment has recently faced disruptions, namely the COVID-19 lockdown and artificial intelligence. Sometimes, organisations leverage these disruptions to stoke uncertainty and demand more from their employees. This paper investigated the role of job insecurity and employee anxiety as antecedents of compulsory citizenship behaviour and the role of psychological resilience as a mediator in the face of these disruptions. We adopted a convenience sample approach, collecting data from 380 respondents who were employees in the hotel sector in Turkey. Analyses were performed using structural equation modelling on SPSS AMOS. The findings show that job insecurity and employee anxiety have a negative relationship with psychological resilience and compulsory citizenship behaviour. In contrast, psychological resilience has a positive association with compulsory citizenship behaviour. We also found that psychological resilience mediates the relationships between job insecurity, employee anxiety, and compulsory citizenship behaviour. The results have both theoretical and practical implications. They suggest that organisations should not leverage on uncertainties and disruptions that might trigger feelings of job insecurity or anxiety to stoke compulsory citizenship behaviour, since this could be counterproductive.
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    The making-or-breaking of material and resource efficiency in the Nordics
    (Elsevier, 2023) Alola, Andrew Adewale; Celik, Ali; Obekpa, Hephzibah Onyeje; Usman, Ojonugwa; Echebiri, Chukwuemeka
    The relevance of efficient direct material input through both export market and domestic material sources offers useful material and resource productivity guidelines from both economic and environmental sustainability dimensions. In the current context, the drivers of material and resource efficiency in the Nordic region are examined by utilizing requisite empirical approaches over the period 1995-2020. The investigation revealed that economic activities which are characterized by Gross domestic product (GDP) alongside the growth of urban population and utilization of oil energy are all detrimental to the region's resource efficiency. It implies that material utilization efficiency cannot be optimized with the current trend of the region's GDP, urban population growth and the use of dirty energy. Contrarily, the findings, further revealed that alternative energy utilization vis-`a-vis renewables are key indicators to spur material and resource efficiency in the region, thus throwing more support for the region's unavoidable energy transition goal. These highlighted results alongside the Granger causality inference offer sustainable development measures that are specifically motivated through the improvement of efficient and optimization of output.