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Understanding residents' empowerment and community attachment in festival tourism: The case of Victoria Falls
(ELSEVIER, RADARWEG 29, 1043 NX AMSTERDAM, NETHERLANDS, 2022)
This study investigated the effects of residents’ empowerment, community attachment, wellbeing, and economic
benefits on their support of festivals. A sample of 510 residents of Victoria Falls, Zimbabwe, was used for ...
Employees’ perception of robots and robot-induced unemployment in hospitality industry under COVID-19 pandemic
(ELSEVIER SCI LTD, THE BOULEVARD, LANGFORD LANE, KIDLINGTON, OXFORD OX5 1GB, OXON, ENGLAND, 2022)
The impact of the pandemic is driving the recent upsurge in service automation and the adoption of service
robots in the hospitality industry. As service paradigm and customer expectations shift from conventional
customized ...