Credence to Leader Affecting Desired Level of Commitment: The Moderating Effect of Employee’s Cynicism About Organizational Change

Abstract

Purpose- Credence to truthful leader increases employee’s commitment level to organization. The over committed members of organizations might cause to performance loss. Natural attitudes such as employee’s cynicism about organizational change could be used to moderate organizational commitment. As credence to the leader reduces the cynicism level it would be possible to control the effectiveness of cynicism to change and use it. Methodology- To test the propositions, a case study has been arranged on an industry leading dressing retail company located in Turkey in 2016. After the validation of measures a series of regression analysis was conducted to test the hypotheses and to define the direction of relations. Findings- The obtained data from the questionnaires were confirmed the predicted relationships from credence to leader to organizational commitment level, and employee’s cynicism about organizational change moderated this relation. Conclusion- The study was one of the first attempts to propose managers to use cynicism which lose strength by experience of employees and credence to leader for organizational performance.