Yazar "Öztüren, Ali" için listeleme
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Avoiding employee deviance in the hotel industry: Investigating the mediating effect of trust in leadership
Tarkang Mary, Magdaline Enow Mbi; Öztüren, Ali; Nange, Ruth Yunji (WILEY, 111 RIVER ST, HOBOKEN 07030-5774, NJ, 2022)The current paper observes the effect of ethics in leadership on employees trust, affective commitments, and deviance behaviors. Ethical behavior, choices of supervisors and managers, and apprehension of the establishments ... -
Can Website quality Moderate the Relationship between Information-task-fit and Electronic word of mouth?
Tarkang Mary, Magdaline Enow Mbi; Öztüren, Ali; Alola, Uju Violet (WILEY, 111 RIVER ST, HOBOKEN 07030-5774, NJ, 2022)Information technology expertise has comprehensively revamped and made well recognized, the hospitality and tourism industry. Electronic businesses, which are different type of commercial business was constructed and ... -
Employees’ perception of robots and robot-induced unemployment in hospitality industry under COVID-19 pandemic
Parvez, M. Omar; Öztüren, Ali; Çobanoğlu, Cihan; Araslı, Hüseyin; Eluwole, Kayode Kolawole (ELSEVIER SCI LTD, THE BOULEVARD, LANGFORD LANE, KIDLINGTON, OXFORD OX5 1GB, OXON, ENGLAND, 2022)The impact of the pandemic is driving the recent upsurge in service automation and the adoption of service robots in the hospitality industry. As service paradigm and customer expectations shift from conventional customized ... -
Inspiring employee voice through leader-member exchange
Tarkang Mary, Magdaline Enow Mbi; Nange, Ruth Yunji; Öztüren, Ali (WILEY, 111 RIVER ST, HOBOKEN 07030-5774, NJ, 2022)The competitiveness in the hotel setting around the world is increasingly developing worldwide, as hotels try to follow innovative strategies to cultivate, and as customers have more alternatives to make choices. This ... -
Investigating the factors that trigger airline industry purchase intention
Tarkang Mary, Magdaline Enow Mbi; Alola, Uju Violet; Nange, Ruth Yunji; Öztüren, Ali (SPRINGER, ONE NEW YORK PLAZA, SUITE 4600, NEW YORK, NY, UNITED STATES, 2020)As the main communication platforms for today's competitive air transportation market expands, airline websites need to be user friendly to trigger positive electronic word of mouth. Website quality constitutes an influencing ... -
The nexus of workplace incivility and emotional exhaustion in hotel industry
Alola, Uju Violet; Avcı, Turgay; Öztüren, Ali (WILEY, 111 RIVER ST, HOBOKEN 07030-5774, NJ USA, 2020)Workplace incivility is continuously seen as a stressor for the employee and the organization. No organization prospers in an uncivil environment. The high level of turnover intention that results from an uncivil working ... -
Understanding residents' empowerment and community attachment in festival tourism: The case of Victoria Falls
Eluwole, Kayode Kolawole; Banga, Cathrine; Lasisi, Taiwo Temitope; Öztüren, Ali; Kılıç, Hasan (ELSEVIER, RADARWEG 29, 1043 NX AMSTERDAM, NETHERLANDS, 2022)This study investigated the effects of residents’ empowerment, community attachment, wellbeing, and economic benefits on their support of festivals. A sample of 510 residents of Victoria Falls, Zimbabwe, was used for ...