Istanbul Gelisim University IISBF SosyoCom: Monthly Events and News Bulletin (Issue: 33, September 2023)

Abstract

Robotic Process Automation (RPA)

- Robotic Process Automation (RPA) is a software technology that enables the creation, deployment, and management of software robots that mimic human actions in digital systems and software. These robots can understand screens, complete keystrokes, navigate systems, identify and extract data, and perform various actions faster and more consistently than humans. RPA streamlines workflows, increases employee satisfaction, engagement, and productivity, and is noninvasive, making it a valuable tool for accelerating digital transformation. Advanced robots can perform cognitive tasks like text interpretation, chat engagement, data comprehension, and decision-making using advanced machine learning models. This allows humans to focus on their strengths, such as innovation, collaboration, creation, and customer interaction, rather than repetitive, high-volume tasks.