Istanbul Gelisim University IISBF SosyoCom: Monthly Events and News Bulletin (Issue: 8, August 2021)  

Abstract

Atakan Gürdal & Helin Topçu Students from the Department of Avıatıon management WHAT IS ARTIFICIAL INTELLIGENCE? Artificial intelligence is the various activities of a computer or a computer-controlled robot that uses items similar to intelligence created mainly by humans. Systems that require artificial intelligence are generally directed to imitate humans’ cognitive abilities but they are not restricted with them. There are also new trends in artificial intelligence. These new trends, which are totally independent of human intellect and abilities, have self-learning capabilities. APPLICATIONS OF AI IN AVIATION Artificial intelligence has long been used by the aviation industry for flight management systems and autopilots. The world's leading airlines are already using artificial intelligence to increase operational efficiency, avoid costly mistakes and increase customer satisfaction. Today, many major countries and brands prioritize digital investments, airlines and flight operators optimize their fleets and operations with artificial intelligence-supported systems, significantly reducing their operating costs and additional costs. For example, with the help of dynamic pricing, it optimizes the base fare adjusted for travel features, and after evaluating details about customers and current market conditions, it determines the price that will yield higher profits. Autopilot, which pilots can use to provide comfort while cruising at certain feet, except for landing and take-off, is one of the most important examples of artificial intelligence. The autopilot can play a role in most other control mechanisms in aircraft, except takeoffs. In general, it controls the movement of the aircraft around the center of gravity and directs the aircraft according to the safety parameters. The route data prepared before the flight is loaded into this software. From the moment that the pilot is given the task, it controls the aircraft within this route, and the autopilot is activated shortly after takeoff and is turned off shortly after landing. Apart from this, as the co-pilot, it can also be activated under the pilot's control at the points where the pilot's field of view decreases or the flight system malfunctions. The authorizations of this software may vary from aircraft to aircraft. The fact that the development of artificial intelligence and robots has taken another dimension in recent years and these developments are now being used intensively by companies that create added value has started to cause different changes and effects in companies. The aviation industry is a service-intensive industry and unlike the manufacturing industry, the customer is a part of the processes. For these reasons, unlike the manufacturing sector, robots can be used to communicate directly with passengers.