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dc.contributor.authorAlola, Uju Violet
dc.contributor.authorAsongu, Simplice
dc.contributor.authorAlola, Andrew Adewale
dc.date.accessioned2020-02-22T22:13:09Z
dc.date.available2020-02-22T22:13:09Z
dc.date.issued2019en_US
dc.identifier.issn1411-1128
dc.identifier.issn2338-7238
dc.identifier.urihttps://hdl.handle.net/11363/2005
dc.description.abstractApplying the conservation of resource resources theory and the self-efficacy theory, this study investigates the relationship between supervisor incivility, self-efficacy, cynicism and the job embeddedness of employees in the hotel industry. The role of self-efficacy, as an important variable that mediates the relationship between the predictor and the criterion variable, is significantly evaluated. A non-probability sampling technique was used to collect 245 questionnaires from frontline employees of five and four-star hotels in Nigeria. The findings reveal that supervisor incivility has a negative effect on self-efficacy and a positive effect on cynicism, and that self-efficacy negatively affects cynicism. There was no significant relationship with job embeddedness in the study. Importantly, the investigation establishes that self-efficacy is a mediating variable between supervisor incivility and cynicism. The study noted the importance of adopting a policy that introduces periodic seminars and professional training for both employees and supervisors, as a means for curbing incivility and cynicism. The study concludes with theoretical and practical implications, leaving room for further investigation.en_US
dc.language.isoengen_US
dc.publisherGADJAH MADA UNIV, MASTER MANAGEMENT PROGRAM, FAC ECONOMICS & BUSINESS, JALAN PANCASILA,, YOGYAKARTA, 55281, INDONESIAen_US
dc.relation.isversionof10.22146/gamaijb.39647en_US
dc.rightsinfo:eu-repo/semantics/openAccessen_US
dc.rightsAttribution-NonCommercial-NoDerivs 3.0 United States*
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/3.0/us/*
dc.subjectsupervisor incivilityen_US
dc.subjectcynicismen_US
dc.subjectself-efficacyen_US
dc.subjectjob embeddednessen_US
dc.subjectNigeriaen_US
dc.subjectWORKPLACE INCIVILITYen_US
dc.subjectORGANIZATIONAL CYNICISMen_US
dc.subjectEMOTIONAL EXHAUSTIONen_US
dc.subjectSOCIAL-EXCHANGEen_US
dc.subjectPSYCHOLOGICAL OWNERSHIPen_US
dc.subjectTURNOVER INTENTIONSen_US
dc.subjectCOWORKER INCIVILITYen_US
dc.subjectPOLITICAL SKILLen_US
dc.subjectMODERATING ROLEen_US
dc.subjectWORKen_US
dc.titleLinking supervisor incivility with job embeddedness and cynicism: The mediating role of employee self-efficacyen_US
dc.typearticleen_US
dc.relation.journalGADJAH MADA INTERNATIONAL JOURNAL OF BUSINESSen_US
dc.contributor.departmentİktisadi İdari ve Sosyal Bilimler Fakültesien_US
dc.identifier.volume21en_US
dc.identifier.issue3en_US
dc.identifier.startpage330en_US
dc.identifier.endpage352en_US
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanıen_US


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